Digital ticketing
- What do I do if my digital Season Ticket pass has disappeared from my Apple Wallet?
- What mobile devices can I use to download my Season Ticket?
- How do I add my Season Ticket or match ticket to my mobile wallet?
- What can I do if I get a “Something went wrong” error?
- I am getting an error message when downloading my pass or need technical support.
- My child does not have a smartphone, how will they access the stadium?
- What happens to my personal assistant digital ticket?
- How do I gain access on a matchday?
- Can I use my smart watch on matchdays?
- Can I share my digital ticket with somebody else?
- Can I print my digital ticket?
- What happens if my phone battery dies on the way to the match?
- Do you need to have phone reception at St. James’ Park to use your digital ticket?
- Can I download my friend/family members digital ticket to my phone if they do not have a compatible smartphone?
- What if I am visually impaired?
- How many times can I download my digital ticket onto my smartphone, and what if I change phones?
- What happens if a fixture date/time changes?
- Can I download multiple tickets to the same device?
- Which fixtures can I use mobile tickets for?
- Can I enter the stadium with a screenshot of my digital ticket?
- What happens if I cancel my mobile ticket?
- How will my mobile ticket work?
- My Google Wallet email is different to my Google Mail email address, can I still add my ticket to my mobile wallet?
- What is the difference between a digital ticket and a digital pass?
- How do I enter St. James’ Park using my digital ticket?