Follow this guide if you are getting a "something went wrong" error:
If you are receiving this error, please complete the following steps on your Android device.
Make sure Chrome and Google Wallet are installed:
1.) Download Google Wallet by clicking here. If it says Open instead of Install, then it is already installed, and no action needs to be taken.
2.) Download Google Chrome by clicking here. If it says Open instead of Install, then it is already installed, and no action needs to be taken.
Go to "Default apps" on your device:
There are two ways to find your "default apps" settings:
1.) Go to settings on your phone, and if you have a search function, search "default" and select "default apps", on the next screen select "default apps" again.
2.) Go to settings on your phone and click "apps and notifications" (if this does not appear, we encourage you to search or contact your device manufacturer's support), then on the next screen select "default apps".
Set the default browser to Chrome, and allow Google Wallet to open links.
There are two settings that need to be correct to allow the passes to load:
1.) Click on "browser app” and select “Chrome” and then go back.
2.) Click "opening links", and on the next page click "Wallet". Click where it says “open supported links" and make sure you select "open in this app".
Now try to download the pass again and it should work.