Season Ticket Renewals 2025/26
- What is Season ticket auto renewal?
- I pay annually for my Season Ticket, how does auto renewal work for me?
- When will my Direct Debit payment be taken?
- What happens to my auto renewal is I need to change my payment details?
- How will I know if my Season Ticket has been renewed?
- I usually pay annually but want to pay monthly, will i automatically be opted into auto renewal?
Carabao Cup Final 2025
- What happens if an eligible family member or friend is in a different pot to me?
- Will all Pots get access to tickets?
- What happens if i signed up to the Cup Scheme but couldn't make any of the matches so forwarded or resold my ticket?
- When will I receive the ticket?
- I'm in Pots 1 to 3 but my child has been successful in a ballot, how can we sit together?
- I didn't enrol in the Cup Scheme but I am a season ticket holder, how can I buy a ticket?
Season Ticket information
- Season Ticket terms and conditions
- A family member has passed away. Can we retain the Season Ticket in the family?
- I no longer want my Season Ticket. Can I transfer this to somebody else?
- What if my Season Ticket is no longer in my digital wallet?
- What happens if I can’t attend a game?
- When/How can I renew my Season Ticket?
Newcastle United Women
- How can Newcastle United Women season ticket holders access tickets for matches held at St. James' Park?
- How do I purchase a season ticket?
- When will I receive my season ticket?
- How much is my season ticket?
- What games are played at St. James' Park?
- Can I print my digital season ticket pass?
Digital ticketing
- What do I do if my digital Season Ticket pass has disappeared from my Apple Wallet?
- What mobile devices can I use to download my Season Ticket?
- How do I add my Season Ticket / match ticket to my wallet?
- What can I do if I get a “Something went wrong” error?
- I am getting an error message when downloading my pass or need technical support.
- My child does not have a smartphone, how will they access the stadium?
Ticket forwarding and ticket resale
Cup Schemes
- What is the Cup Scheme?
- How do I opt-in to the Cup Scheme?
- If I opt-in to the Cup Scheme, when will payment be taken?
- I am in the Cup Scheme but need to update my card details, how do I do this?
- What if I miss a payment?
- If I am on a long-term deal and have already renewed my Season Ticket, how can I opt-in to the Cup Scheme?
Payments
- What method of payment do you accept for Season Tickets?
- When do payments start if I pay by monthly direct debit?
- Can I change my monthly payment date?
- Can I pay annually?
- I have changed banks, can I provide my new details over the phone?
- Can I use my bank account to pay direct debit for someone else’s ticket?