Season Ticket information
- Season Ticket terms and conditions
- A family member has passed away. Can we retain the Season Ticket in the family?
- I no longer want my Season Ticket. Can I transfer this to somebody else?
- What if my Season Ticket is no longer in my digital wallet?
- What happens if I can’t attend a game?
- When/How can I renew my Season Ticket?
Newcastle United Women
- How can Newcastle United Women season ticket holders access tickets for matches held at St. James' Park?
- How do I purchase a season ticket?
- When will I receive my season ticket?
- How much is my season ticket?
- What games are played at St. James' Park?
- Can I print my digital season ticket pass?
Digital ticketing
- What do I do if my digital Season Ticket pass has disappeared from my Apple Wallet?
- What mobile devices can I use to download my Season Ticket?
- How do I add my Season Ticket / match ticket to my wallet?
- What can I do if I get a “Something went wrong” error?
- I am getting an error message when downloading my pass or need technical support.
- My child does not have a smartphone, how will they access the stadium?
Ticket forwarding and ticket resale
Cup Schemes
- What is the Cup Scheme?
- How do I opt-in to the Cup Scheme?
- If I opt-in to the Cup Scheme, when will payment be taken?
- What if I miss a payment?
- If I am on a long-term deal and have already renewed my Season Ticket, how can I opt-in to the Cup Scheme?
- What if I don’t opt-in to a cup scheme during the renewal period?
Payments
- What method of payment do you accept for Season Tickets?
- When do payments start if I pay by monthly direct debit?
- Can I change my monthly payment date?
- Can I pay annually?
- I have changed banks, can I provide my new details over the phone?
- Can I use my bank account to pay direct debit for someone else’s ticket?