First, check whether your digital ticket has moved into your ‘expired passes’ section.
If it’s there, simply press ‘unhide’ to bring it back into your main wallet — that should get your Season Ticket working again straight away.
If that doesn’t fix it
If the pass still isn’t showing, our Box Office team can help you quickly get back up and running.
0344 372 1892
boxoffice@nufc.co.uk
Monday – Friday, 10:00 – 17:00
In‑person support
If you’d rather speak to someone face‑to‑face, you can visit the Box Office during:
- Wednesdays: 10:00 – 17:00
- Home matchdays: 10:00 – half‑time
We’ll sort things there and then so you’re ready for matchday.