If your ticket or Season Ticket pass is no longer showing in your mobile wallet, please try the checks below.
Using an iPhone
- Open Apple Wallet and scroll to the bottom.
- Select View Expired Passes.
- If your Newcastle United pass is shown, select it and choose the option to unhide it.
- Return to your wallet and check that the pass is now visible.
Using an Android device
- Check you are signed into the same Google account used when the ticket was first downloaded.
- Return to your online ticketing account and follow the Android download guide again.
Still not showing?
Please email supporter.services@nufc.co.uk for assistance and include the below:
- Your Supporter ID
- The fixture
- The device you are using
- Any error message shown