Please check that the details being entered match the other supporter’s ticketing account.
You will need:
- The correct Supporter ID
- The surname and postcode held on the account
- The current three-word approval code
If the supporter cannot be found
- Ask them to check their personal details.
- Enter the details exactly as shown on their account.
- Check you have selected the correct relationship type.
If the approval code is rejected
- Ask the other supporter to reveal the code again.
- Enter all three words exactly as displayed.
Still not working?
Please email supporter.services@nufc.co.uk with details of the issue you are facing and:
- Your Supporter ID
- The other supporter’s Supporter ID
- The exact error message
- A screenshot of the error, where possible