It means someone else got there first.
What’s happened?
Seats aren’t secured until payment is completed. If a seat shows as ‘Unavailable’ at checkout, another supporter has already selected and paid for it. Nothing’s gone wrong - it’s just the reality of high demand.
What should I do next?
- Head back to the seat map
- Choose another available seat
- Move quickly - seats are only yours once you’ve paid
Fast fingers matter when demand’s high.
Still stuck?
If you’re having trouble completing your purchase or things don’t look right:
- Call the Box Office on 0344 372 1892
They’ll help you understand what’s available and what to do next.
Top tip:
When tickets are on sale, don’t hang about. Pick your seats, check out promptly - and you’ll avoid the disappointment.