Crest Update
- Why are we changing the Crest?
- Why are refresher sessions being held before the supporter poll?
- When will the crest ‘refresher sessions’ take place?
- Can I attend the session online?
- Am I guaranteed a place at the session?
- Do I need to attend a session to share my views?
Official Pre-Season Streaming Match Pass
- What does it cost?
- What do I get with the Match Pass?
- Where do I buy a pass?
- Do I need a Newcastle United account to watch?
- I've forgotten my password. Can I still watch?
- I am a Mags Member and haven't received my discount code – what should I do?
Supporter Services
- How do I get a matchday announcement or a place in the programme?
- Can I meet/get a message from a player?
- Can I send my shirt/memorabilia to the club to get signed?
- Can NUFC help with my University/College/School studies?
- Can I get a team sheet?
- I am looking for a donation for a charity event, can you help?
Safety and Security
- How do I report an incident on a matchday?
- People are always standing in front of me, so I have to stand for long periods of the game. Will I be penalised?
- What size bag can I bring to the stadium?
- Can I bring a service animal to St. James’ Park?
- Can I leave the stadium during a match and re-enter?
- What are the club’s conditions of entry?
Safeguarding
- Safeguarding at Newcastle United
- Is there a family friendly area within the stadium?
- What is the minimum age you can attend Match Days at the stadium on your own?
- Can my child who is 13 years old go to the game with their friend who is 16?
- Can a child under 14 years go to the toilet or into other areas of the stadium without a parent or adult?
- As a parent/carer, can I leave my child (U14 years) in their seat whilst I go to the concourse/hospitality area?