We understand that plans can change. If you’re no longer able to attend an away fixture after purchasing your ticket:
Refunds
- You can request a refund up to 72 hours before kick-off.
- Refunds will be processed back to the original payment method.
Emergencies Within 72 Hours
- If an emergency arises within 72 hours of kick-off, season ticket holders should refer to our Ticket Forwarding Policy.
- This policy outlines how tickets may be transferred in exceptional circumstances, subject to club approval.
More details can be found here: https://book.newcastleunited.com
Helpful Tips:
- Always double-check your availability before purchasing.
- If you anticipate a change in plans, act early to avoid missing the refund window.
- Keep your contact details up to date to receive any fixture-related updates.