Applying for away tickets is a structured process designed to ensure fairness and transparency for all supporters. Below is a general guide outlining the key phases involved in the application and allocation process:
Phase 1 – Ticket Application Opens
When: Typically opens 4weeks prior to fixture
Who: All season ticket holders
What to Do:
- Log in to your account and submit your application for the away fixture.
- Ensure your contact details are up to date to receive notifications.
Phase 2 – Ticket Application Closes
When: Usually closes 24 hours after opening
What Happens Next:
- The club processes all applications.
- Tickets are allocated based on loyalty point order.
- A small number of tickets may be balloted to applicants who do not meet the loyalty threshold.
Phase 3 – Purchase Window for Successful Applicants
When: Typically, the day after applications close
What to Expect:
- Successful applicants will receive an email with a link to purchase tickets.
- Tickets are sold using a ‘select your own seat’ model.
- You can choose where to sit and who to sit with—ideal for friends and family.
- No need to register travel groups; seat selection is handled during purchase.
Phase 4 – Second Chance Allocation
When: After the initial purchase window closes
What Happens:
- Any unclaimed tickets are offered to applicants in the next tier of loyalty points.
- For example, if the initial allocation was fulfilled at 10 loyalty points, tickets may be offered to those with 9 points.
Tips for a Smooth Application
- Apply early and double-check your loyalty point balance.
- Keep an eye on your inbox for updates and purchase links.
- If unsuccessful, you may still be eligible in Phase 4—don’t lose hope!