You can upgrade a ticket when you forward a ticket on. There will be a charge when forwarding on a ticket if the new ticket category is more expensive that the ticket you originally purchased. If the ticket you currently have is marked as a concession ticket you will need to inform the Newcastle United Box Office to request a duplicate ticket at the home clubs ticket office with the correct price category on it. If you're downgrading the price of the ticket there will be no refund offered.
