Suites
- What time do I need to arrive on matchday?
- Are hospitality suites open after the final whistle?
- What is the hospitality dress code?
- How do I get to the Heroes Club?
- How do I get to The Entertainers?
- How do I get to the Four Corners suite?
Pricing
- Why does the pricing change from match-to-match?
- What are the age brackets for ticket prices?
- The fixture date and time has changed; am I entitled to a refund?
- Can I receive a refund for any tickets that I have purchased?
- Which methods of payment do you accept?
- I have a disability; can I bring a carer to a fixture?
Tickets
- Are hospitality tickets only available to Season Ticket holders or members?
- How can I book matchday tickets for hospitality at St. James’ Park?
- How will I receive my tickets?
- The link to download my digital tickets has not arrived in my inbox?
- The link to download my digital tickets has not arrived or has been lost; can I get a replacement?
- Why has the fixture date and time changed?
Hospitality requests
- What children's meals are available?
- Can I organise a special mention in the matchday programme and the hospitality suite?
- Can I order a birthday cake?
- Do you cater for any dietary requirements?
- What is the drinks policy at St. James’ Park?
- Can I bring guests that are away fans?